Employee Education Returns Employee and Customer Reward

At Gaughan, we prioritize in empowering our employees through educational opportunities for their personal and professional growth, which results in our company being able to better serve our customers. 

Recently, Rozeanna Berg our Director of Commercial Accounts & Facility Services attended a week long ASM track consisting of Financial Analysis courses, where you learn about the importance of Asset Management and Loan Analysis.

Certified Property Manager (CPM)

The Certified Property Manager (CPM) designation, administered by the Institute of Real Estate Management (IREM), is a professional real estate designation recognized by the National Association of Realtors (NAR).  The course schedule for this designation:

Due to the difficulty of the course load, studying to become a CPM has its challenges. However, the information and knowledge gained from the courses sets you apart from other professionals in the industry.

Rozeanna’s dedication to providing stellar service to our customers, inspired her to enroll in the fast track curriculum to obtain her CPM.  She has already completed 9/10 courses necessary for this achievement and has began passing on the educational value to the clients we serve.   We will track her progress along the way to reaching this goal. 

In addition to Rozeanna being on the cusp of obtaining her CPM, Kelley Lemon, our Director of Multifamily & Facility Services and our Senior Residential Property Manager, MJ Fleming, have just obtained their Multifamily Housing Manager (MHM) designation administered by Quadel.

Multifamily Housing Manager (MHM)

The MHM certification provides staff with the knowledge and skills needed to ensure your multifamily housing properties are in regulatory and occupancy compliance with all HUD program requirements. 

Our Multifamily Management team manages a significant portfolio of Class A to C Market Rate and Subsidized assets in the Twin Cities market.

Contact us to inquire about how our Management and Facility Services can provide for your Office, Retail, Industrial or Multifamily investments.

Continuing Education Benefits Employees and Clients

Over this past week, one of our Junior Project Managers attended the second half of the 2018 Project Management Institute at Purdue University, hosted by Associated Builders & Contractors. Gaughan has been a member of ABC for many years, and we continue to send our employees to this bi-annual program for continuing education in order to improve our knowledge and service to clients.

This course is made up of two 40-hour weeks where attendees learn how to utilize and develop tools that will improve profitability and productivity, as well as increase customer satisfaction. Our Junior Project Manager successfully completed all 80 hours of this training and received his gold hardhat and certificate of completion. Congratulations, Joe!