Introducing the Right Financial Partnership

In every industry, it is key to introduce the right partnerships to our customers.  Recently, our Association Management team chose to partner with Pacific Premier Bank.

Pacific Premier Bank is ranked in 2020 as one of America’s Best Banks by Forbes and has received a 5-Star Superior rating from BauerFinancial for the last 55 consecutive quarters. Pacific Premier is a Member FDIC bank.

Their specialists are experienced in Condominium, Townhome, Homeowner’s Associations, Community Associations and Planned Unit Development loan programs to meet the specific needs required.

While considering the best partnership for our customers, we were driven to ensure that the selection was a group that was forward-thinking, their services would integrate with our softwares and they had the capabilities for us to grow with.

In addition to meeting the aforementioned criteria and services, a primary focus was to find the banking relationship that efficiently and securely provided the following:

  • Online payment channels for collecting homeowner assessments
  • Integration with bill pay services to convert homeowner initiated payments to electronic transactions
  • No bank service fees for the Association
  • Positive Pay to protect the Association’s payables
  • Bank data accessible through our management software to speed responsiveness to homeowners
  • Enhanced authentication features to protect the Association’s accounts
  • Integration to submit new account requests through the management software to streamline the account opening process
  • Money market accounts at the most competitive rates; and one-stop investment options for reserves
  • A dedicated HOA & Property Banking business unit provides banking services to thousands of HOAs with CAI designated bankers

Ease of access, reporting and most importantly the fraud and security protection tools Pacific Premier Bank tailors to meet the communities’ needs is sure to elevate the communities’ banking experience.

On Tuesday, February 25, 2020 Gaughan Institute hosted an introductory educational event for our Boards and Community Managers.  We are excited to share the benefits of this partnership and the momentum this change provides our communities. 

Feel free to contact us for additional information.

Pacific Premier Bank is not an affiliate, subsidiary, related party, agent or fiduciary of Gaughan Companies and does not represent or warrant the validity, accuracy, content, completeness, legality or reliability of the information contained in this webpage.

Shakopee Apartments Development Progressing

The Shakopee Apartments Development in Shakopee, MN is progressing well.

This development consisting of luxury market rate apartments, townhomes, restaurant and retail/fitness is on track to break ground this year.

The Riverside Redevelopment project is intended as a vehicle to revitalize and extend development to the westside of downtown Shakopee. This project seeks to be a catalyst for future development. With 170 units, it will
add a significant number of residents into downtown Shakopee. The project seeks to make connections to the Minnesota River and the downtown core.


The site context is dominated by the presence of the Minnesota River, which has great significance both today and historically. The restaurant will provide residents a convenient opportunity to take in the splendor of the
river and surrounding beauty.


Given the Businesses to the west along 1st Street, the project seeks to become a gateway to the City from the west and will add a significant architectural presence. Its design will emphasize the qualities of elegant and durable materials that speak both to its historic nature
and a revitalized future.

For further details on this exciting addition to Shakopee, contact Dan Hebert.

 

Choosing to Pre-Treat for Maximum Ice & Snow Removal Results

 

This year we have partnered with Hantho Outdoor Services as one of our snow removal vendors.  They are leading the industry with cutting edge technology and exceptional customer service.  When we recently spoke with Charles Gossip (owner) and Michael Vollmers (account manager) about building relationships and ways of partnering together to meet our clients’ needs, not only were they receptive, they were active in discussing options and capabilities needed to improve the level of service and quality that we are striving for.

Liquid pre-treating allows melting to sidewalk and parking lot surfaces as soon as any precipitation begins.  The benefits to moving from the traditional granular treatments to liquid pre-treating are astounding. 

Below are pictures taken at the same time following the storm that came through this past weekend (courtesy of Hantho).  You can easily see the difference between the sidewalks that had been pre-treated in comparison to those that had not.

Pre-treating prevents snow and ice from adhering to the surfaces making the snow removal process easier. This has proven to be instrumental in decreasing slip and fall incidents in areas where snow and ice pose issues in our region.

The knowledge gained from this partnership has positioned our organization in excelling our service to next level.

Gaughan Institute Releases 2020 Schedule

Over the years, Gaughan Association Management has not only recognized the need to ensure their staff is well educated but also the knowledge the Board of Directors and Homeowners need to receive.

The more education provided to the Board and Homeowners, the more efficiently the associations can operate.

Each member of the Board of Directors volunteers their services while taking on significant responsibilities and liabilities. Through our educational sessions, the Boards can become more confident in their decisions. Educated Homeowners also feel secure in their Boards’ leadership.

Gaughan Association Management is excited to release the following schedule of educational sessions for 2020:

Board Basics Insurance:  Types of Policies, Market Trends

Presented By:  Eric Skarnes, Insurance Warehouse

When:  Tuesday, January 21, 2020

Location:  Water’s Edge Clubhouse in Hugo

Time:  6:00 pm – 7:30 pm

HOA Lending Solutions

Presented By:  George Toubekis, Pacific Premier Bank (PPBI)

When:  Tuesday, February 25, 2020

Location:  The Tavern Grill in Blaine

Time:  3:30 pm – 4:30 pm

Roundtable Presentations & Discussions

Reserves: Components, Updates and Statutory Requirements

Presented By:  Finn Jacobsen, Smith Jadin Johnson

Landscape – Winter Kill/Pet Damage/Grub Control/Chemical Applications

Presented By: Lunseth

Irrigation – Make Every Drop Count: The New Reality of Negligent Irrigation

Presented By:  Matt Kuha, Irrigation By Design

Directors and Officers Liability Insurance (D&O):  Non-Monetary/Personal/Individual Protection

Presented By:  Tony Ciro, American Family Insurance

When:  Saturday, March 7, 2020

Location:  Smith Jadin Johnson Conference Room in Bloomington

Time:  9:00 am – 11:00 am

Board Basics:  Efficient Board & Annual Meetings

Presented By:  Smith Jadin Johnson

When:  Wednesday April 22, 2020 

Location:  Smith Jadin Johnson Conference Room in Bloomington

Time:  6:00 pm – 7:00 pm

Board Basics:  Landscape & Snow Removal Contracts

Presented By:  Birch, Inc

When:  Monday, September 21, 2020

Location:  Birch, Inc in Little Canada

Time:  6:00 pm – 7:30 pm

Roundtable Presentations & Discussions

Maintenance Obligations:  Limited Common vs Common vs Unit – Who is Responsible?

Presented By:  Nancy Polomis, Hellmuth & Johnson

Surplus Funds/Minutes and Conducting Reviews/Audits

Presented By:  Michael Mullen, Michael P Mullen CPA|PLLC

Insurance:  Crime/Fidelity/Employee Dishonesty

Presented By:  Jake Nelson, Wise Insurance Agency

Slip & Fall Liability

Presented By: KC Ahrens, Hellmuth & Johnson

When:  Saturday, November 7, 2020

Location:  Hellmuth & Johnson in Edina

Time:  9:00 am – 11:00 am

Contact us today to register for one or all of the sessions.

We look forward to you joining us!

Employee Education Returns Employee and Customer Reward

At Gaughan, we prioritize in empowering our employees through educational opportunities for their personal and professional growth, which results in our company being able to better serve our customers. 

Recently, Rozeanna Berg our Director of Commercial Accounts & Facility Services attended a week long ASM track consisting of Financial Analysis courses, where you learn about the importance of Asset Management and Loan Analysis.

Certified Property Manager (CPM)

The Certified Property Manager (CPM) designation, administered by the Institute of Real Estate Management (IREM), is a professional real estate designation recognized by the National Association of Realtors (NAR).  The course schedule for this designation:

Due to the difficulty of the course load, studying to become a CPM has its challenges. However, the information and knowledge gained from the courses sets you apart from other professionals in the industry.

Rozeanna’s dedication to providing stellar service to our customers, inspired her to enroll in the fast track curriculum to obtain her CPM.  She has already completed 9/10 courses necessary for this achievement and has began passing on the educational value to the clients we serve.   We will track her progress along the way to reaching this goal. 

In addition to Rozeanna being on the cusp of obtaining her CPM, Kelley Lemon, our Director of Multifamily & Facility Services and our Senior Residential Property Manager, MJ Fleming, have just obtained their Multifamily Housing Manager (MHM) designation administered by Quadel.

Multifamily Housing Manager (MHM)

The MHM certification provides staff with the knowledge and skills needed to ensure your multifamily housing properties are in regulatory and occupancy compliance with all HUD program requirements. 

Our Multifamily Management team manages a significant portfolio of Class A to C Market Rate and Subsidized assets in the Twin Cities market.

Contact us to inquire about how our Management and Facility Services can provide for your Office, Retail, Industrial or Multifamily investments.

What to Expect in Heavy Snow Conditions

While every provider has slightly different rules when it comes to snow removal, here are a few general guidelines to keep in mind during the winter season:

Trigger Depth: 

Each association will decide their trigger depth for when the provider will begin services but on average, trigger depth is 1.5” to 2”. 

Open-Ups:

An open-up is when the snowfall has accumulated more than 4” to 5” (and hasn’t yet stopped) prior to the morning or evening commute.  An open-up is a pass or two of the plow on the walkway side of the driveway and middle of the private streets.  This is done to allow emergency vehicles access.  Open-ups do not include snow removal from the sidewalks.  One the snow has stopped, the provider will return to do a thorough cleanup of the contracted areas.

Blizzard Conditions: 

During blizzard conditions, any time winds exceed 25 to 35 MPH or temperatures/wind-chill are below -15 degrees F, the deadline for shoveling services will be extended until conditions are safe.  In many cases, if MN Dot closes freeways due to inclement conditions, the provider will resume once it is safe to travel.

Parked Vehicles: 

Often times driveways and/or other areas with vehicles parked in them during snow removal services will be skipped.  Some providers will remove snow from the driveway with a parked vehicle but will stop 2 feet away from the vehicle.  If the provider is asked to return to plow these areas at a later date, there will likely be an additional charge for this service.

Proper Communication: 

It is important to keep in mind that communication to the snow removal crews must go through the proper channels.  The crews in the field are instructed to only take direction from their supervisor and supervisors communicate through the assigned community contact, which is the community manager and/or an assigned board member.

2019 CORFAC International’s Fall Conference

Gaughan Companies – CORFAC International’s, John Chirhart chaired the 2019 CORFAC International’s Fall Conference Communications Committee meeting in Philadelphia, PA. The conference was held from September 18th through the 21 at the at the prestigious Logan Philadelphia Hotel, on Lincoln Square.

The Communications Committee enhances awareness of the organization and its affiliates through communications, public relations, advertising, thought leadership, branding, video and social media.

Established in 1989, CORFAC International is a network of independently owned commercial real estate brokerage firms. CORFAC currently has offices in 50 U.S. markets, 5 Canadian markets and 18 international markets and is celebrating 30 years of success in business.

Gaughan Companies proudly acknowledges its 50th Anniversary this year, as a premier full service real estate company. Mr. Chirhart has been focused on commercial real estate for the past 20 years and serves on numerous boards and committees within the industry.

Liffey on Snelling: Vital Component in Economic Development

Liffey on Snelling

Major developments are in the forecast for St. Paul’s Snelling Avenue. Excitement has sprung across the Midway neighborhood and not only because of the new Allianz Field. Gaughan’s very own Liffey on Snelling has been generating quite a bit of buzz. Finance & Commerce recently published an article featuring Gaughan’s Senior Vice President Dan Hebert, articulating the communities interest in redevelopment. You can read the article here.

Likewise, the Pioneer Press also released an article mentioning the development of Liffey on Snelling. Check that article out here.

 

GAUGHAN INSTITUTE: First Training Session!

 Gaughan Association Management launched Gaughan Institute to a full house this past Saturday! Our team has been working together for the past few months to put together a training format and content that we feel will be extremely relevant and helpful to what volunteer board members deal with on a regular basis.The first session, held at the Springbrook Nature Center in Fridley, featured speakers Gretchen Schellhas of Chestnut Cambronne, Karly Kauf and Anthony Smith of Smith Jadin Johnson and Amanda Glader of Gaughan Association Management. Topics of discussion included items such as board member roles, responsibilities and liabilities; Duty of Care; association records and minutes; enforcement of governing documents; and understanding your financial reports.

We are in the final planning stages of our next session which is scheduled for early March. As soon as we have our speakers confirmed, we will circulate the invitation and begin accepting RSVP’s. Please email us at associations@gaughancompanies.com if you are interested in receiving notifications for upcoming GAUGHAN INSTITUTE events.

Gaughan Institute - Training for Volunteer Board Members for Development Companies